Privacy policy
A plain-language summary of how we handle this.
legal.reviewed: true in the site config to remove this notice.What we collect
When you send a request we collect only what we need to help you:
- Your name and phone number, and your email if you give it
- The type of service, your tradition if you choose to share it, and the arrangements you select
- Your city, and your area, PIN code or address if you choose to share them
- Timing and any notes you write
Why we collect it
To contact you, understand what your family needs, prepare a quotation and coordinate arrangements. We ask for your consent before collecting your details, and we do not use them for unrelated marketing.
Sensitive information
Your religion or tradition and details about a death are sensitive. Sharing your tradition is optional ('Prefer not to specify' is always available). We use it only to arrange services appropriately.
Who can see it
Only our coordinators and operations staff who need it. We share the minimum necessary with service providers (for example a crematorium or caterer), and only to arrange what you have asked for. We do not sell your information.
How we protect it
Access to enquiry records is restricted by role and requires sign-in. Contact details are protected in storage. Our public website does not use advertising or tracking cookies.
How long we keep it
We keep enquiry details only as long as needed to serve you and meet legal and accounting obligations. Retention periods to be confirmed by counsel.
Your rights
You can ask to see, correct or delete your information, or to withdraw your consent, subject to applicable Indian law (including the Digital Personal Data Protection Act, 2023). You can contact us using the details on our contact page.