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Terms of service

A plain-language summary of how we handle this.

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Who we are

[Registered Company Name] ("we") coordinates funeral, cremation, burial, last-rites, pet funeral, catering and memorial arrangements through its own team and a network of independent service providers.

A request is not a booking

Sending a request begins a conversation with a coordinator. It does not confirm any service. We treat a crematorium, burial ground, vehicle, religious representative or any other service as confirmed only after the provider has verified availability, and we will tell you when that happens.

Quotations and charges

On request we provide an itemised quotation. Charges made by third-party providers, such as crematorium, cemetery or vehicle fees, are shown separately. Services are arranged only after you agree to the quotation.

Your responsibilities

Please give accurate information and make sure you are entitled to arrange the services you ask for, including the consent of the family members or legal heirs where required.

Legal requirements

Certificates, permissions and clearances are issued by the relevant authorities. We help you understand and prepare for them but cannot issue them. Some circumstances, such as medico-legal cases, may require clearances that affect timing.

Third-party providers

Providers are independent businesses. We verify the providers we work with, but each provider is responsible for the service it delivers.

Governing law

These terms are governed by the laws of India. Jurisdiction to be confirmed by counsel.

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